April 30, 2024
Behind the Scenes: Testing and Validation
The development of large language model (LLM) assistants introduces a unique set of challenges, especially when engaging in dynamic, conversational contexts. Therefore, robust testing is crucial for delivering a seamless user experience. Testing is also particularly important in the development of intelligent virtual assistants (IVA), ensuring to meet user expectations, handling ambiguity and variability, and preventing misinterpretations.